http://www.yproxy.com/blog/online-support-great-when-it-works/ yEnc Decoder news and tidbits Fri, 29 Jul 2011 12:40:15 +0000 hourly 1 http://wordpress.org/?v=3.3 http://www.yproxy.com/blog/online-support-great-when-it-works/comment-page-1/#comment-2 Mark Fri, 27 Jun 2008 21:00:15 +0000 http://www.yproxy.com/blog/?p=5#comment-2 I do a lot of online shopping, and its quite common that I find vendors that have no contact method at all on their web site, and those "live help" links listed 24/7 even though live help is unavailable 24/7. I'm sure that it's all about deceiving the customer into thinking that there would actually be help if they needed it. I doubt they even have a working live help system. I do a lot of online shopping, and its quite common that I find vendors that have no contact method at all on their web site, and those “live help” links listed 24/7 even though live help is unavailable 24/7. I’m sure that it’s all about deceiving the customer into thinking that there would actually be help if they needed it. I doubt they even have a working live help system.

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